Salon Scheduling Software: Pros, Cons and Why To Use It

October 25, 2021

 

How To Manage a Salon Agenda

Keeping your salon’s agenda organized and well-maintained is a crucial step for any successful salon. It helps keep everything efficient and functional, and ensures that each customer gets the quality appointment time they require and deserve. Scheduling your salon’s agenda the right way is one top priority not to be overlooked, and fortunately, there are a number of software options out there to help make this sometimes tedious task much easier. Below, we’re highlighting some of our top picks and recommendations for useful salon software tools.

Scheduling Software for Your Salon: The Pros and Cons

Whether you’re a salon owner or a stylist in charge of booking your own appointments, organization is crucial. This one factor helps ensure the satisfaction of everyone, from the clientele, to the staff, and to you! Accidentally scheduling an appointment incorrectly can not only become a loss of revenue for the salon, but can also cause you to lose loyal customers. For all these reasons and more, it’s important to have up-to-date online booking software (either on a browser or installed on the computer’s operating system) that you can rely on. Your scheduling software of choice should be user-friendly, help make your life easier, and streamline the entire salon’s day-to-day operations.

Let’s look at some of the pros and cons of scheduling software and discover how these programs might improve the operations and revenue of your business.

managing a salons agenda

What Is Scheduling Software and Why Is It Important?

Nowadays, any salon that wants to really thrive and stand out from competitors will need to incorporate modern tools both on their social media and website. One of the most common and effective ways to do this is by offering customers the opportunity to book their own appointments online using scheduling software. This software provides a helpful service to salon owners, employees, and customers who can all benefit greatly from this level of organization.

Research shows that more and more people now increasingly want the option to book online and outside of normal salon hours. Additionally, younger people under the age of 30 prefer to book their appointments on their cell phones. These are just two of many statistics available today that show the progression of digitization and the importance of offerings such as online schedulers. The type of platform you use for your business will depend largely on the unique needs of your salon, such as the size, location, and services offered.

scheduling software

Advantages of Using a Salon Booking Software

Every hair colorist has had that moment of dread when you’re in the middle of dyeing a client’s hair and another client appears at the door. The last thing you want is to have customers waiting for long periods of time, or worse, rummaging frantically through papers trying to find where the error occurred. In most cases, booking software can help remove the worry and stress of happenings such as this, by automating and organizing much of the process for you. In other words, it’s the perfect digital assistant for your salon.

Client and employee scheduling software options allow hairdressers to do what they do best: focus on their work and deliver exceptional service to their clients. Best of all, even when your salon is closed, you will be able to continue booking appointments seamlessly. These apps allow customers to be consistently informed about the services available at a quick glance, and because of this, they may spend more time and money in the long run because they do not feel pressured or constrained in any way.

salon scheduling software

Disadvantages of Using a Salon Scheduling Software

Despite all of the wonderful benefits of salon booking software, it’s essential to weigh all the pros and cons equally before deciding what is best for you and your salon. Scheduling software does have some downsides that, depending on the user, may or may not be an issue. Nonetheless, weighing these factors will help you decide whether or not they are the right fit.

For example, some scheduling software options can come at a high cost and it’s rare to find free scheduling programs. Although there may be free trials that you can take advantage of before committing, you may want to consider if there is room in your budget for a long-term scheduling program. However, it’s important to consider the return on this investment when calculating the costs—such as the time and resources it will save you in the long run.

Also, you should remember that your internet connection will need to be consistently stable and strong in order for your software to function properly. Spotty internet and scheduling programs are certainly not a good pairing when it comes to keeping your salon appointments running smoothly!

And lastly, it’s vital to keep limited resources or staffing issues in mind before switching over to an online scheduler. If you work mostly alone or with a few employees, you’ll have to be extra diligent to set up your scheduling software in a way that doesn’t accidentally over-book you. You’ll need to be aware of the increased reach that this scheduling software gives you, and be mindful of which types of customers prefer face-to-face contact.

What Is the Best Appointment Scheduling Software for Your Salon?

When it comes to the best scheduling software choices, you have a wide variety of options to choose from. To help get you started, here are some different software options that could be useful for your salon—whether you work alone or manage many employees:

  • Booker: This software is very intuitive and user-friendly. It also offers a free demo that allows you to try this software before committing. This one is a great option if you have a large number of different employees who will be using the software.
  • Square Appointments: This popular software is another great option that is widely used among many different types of businesses. You may benefit from this software if you work alone in your salon or rent a chair.
  • Schedulicity: Schedulicity offers another excellent software for scheduling that is intuitive and user-friendly. One big highlight of this app is its ability to manage customer profiles beautifully.
  • Rosy: For scheduling software that personalizes reminders in real-time, you can consider Rosy. This software is a wonderful tool and offers many helpful features.